• Convenience
    Shop for the entire range of LAMY from the convenience of your home, work or play environment and get delivery to your preferred address.
  • Free delivery *
    * Delivery is free for any purchase over R350. Flat rate of R85 for orders under R350.
  • 1 yr extended warranty
    We will extend the warranty of any product purchased from our webstore from 2 years to 3 years.
  • Free refills *
    * We will provide a free refill for each individual item purchased above the value of R500.

Customer Service (ZA): +27 112 620 399

Data protection declaration

Privacy Policy

 

Welcome to our website!

We attach great importance to protecting your privacy and safeguarding your privacy. Therefore the following we inform you on the collection and use of personal data when using our website. 

Anonymous data collection

You can visit our websites without providing any personal information. We do not store personal data in this context. In order to improve our offer, we only evaluate statistical data which does not allow any conclusion on your person. 

Collection and processing when using the contact form

By using the contact form we collect personal data (details about personal or factual circumstances of an identified or identifiable natural person) only in the extent provided by you. We only use your e-mail address to process your request. Your data is then deleted, unless you have agreed to the further processing and use. 

Data collection at Constitution a comment

We collect personal information as part of your commentary on an article or post to the extent as they are received from you. 

When publishing your commentary the specified e-mail address only the details provided by you name. will not be published, 

Collection, processing and use of personal data

We collect personal data (details about personal or factual circumstances of an identified or identifiable natural person) only in the of you provided scope.  The processing and use of your personal data to fulfill and process your order and to process your requests.  After complete contract processing all personal data are first tax under consideration and stored commercial law retention periods and then deleted after the deadline unless you have not agreed to the further processing and use. 

Disclosure of personal data

We have an approved in Germany financial services institution that Novalnet AG, entrusted with the settlement of payments (SEPA direct debit and credit card). For this purpose, Novalnet AG requires certain, among other things, personal information from you. This is your name and address, account number and bank code, IBAN and BIC or credit card number (including validity period), invoice amount and currency. Novalnet AG may use this information for purposes of payment processing and pass it on to us. She is obliged to handle the information in accordance with the German Data Protection Act. 

Data collection and processing for credit check

If we make advance, for example when making a purchase on account or direct debit, you authorize us your data for the purpose of credit check to the Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany. The address and creditworthiness data stored in this database, including those determined on the basis of mathematical-statistical procedures, are made available to us, provided that we have demonstrated our justified interest. Your concerns will be considered in accordance with the statutory provisions. We reserve the right to refuse you as a result of the credit check, the payment on account or direct debit. 

Cookies and retargeting pixels

Lamyshop uses cookies. Cookies are information that transfers very small text modules from a website to the hard disk.These are used from logging intentions. Cookies can also make the website more useful by storing information about the preferences for the selected pages. Cookies and cookies do not personally identify any users, but the user's computer or device. For example, if you registered on the website, you would have to log in again each time. By using the cookies technology, we can automatically identify your computer as your computer. As a result, you would be automatically logged on. In this case, you need neither the login name nor remember your password. 

Lamyshop uses some advertisers that help to make the Internet offer and Lamyshop site for you interesting. Therefore, when visiting the Lamyshop website, cookies from partner companies are also stored on your hard disk. These are temporary / permanent cookies, which are automatically deleted after the specified time. These temporary or permanent cookies will be stored on your device and will be deleted by itself after the specified time. The cookies of our partner companies do not contain any personal data. Only pseudonym data is collected under a user ID. This is, for example, data about which pages you have looked at and which brochures have been browsed, etc. In this case, some of our advertising partners also enter information about the pages you have visited or which brochures you have visited, even beyond the Lamyshop website So that you can view the advertising that best suits your interests. These pseudonymous data will never be merged with your personal data at any time. You have the sole purpose to allow our advertising partners to contact you with advertising that may be of interest actually also. 

Our site also uses so-called retargeting technologies. We use these technologies to make the Internet offer more interesting to you. This technology allows Internet users who are already interested in our offer to advertise on the websites of our partners with advertising. We are convinced that the inclusion of personalized, interest-based advertising is generally more interesting for the Internet user than advertising that does not have such a personal connection. The insertion of these advertisements on the pages of our partners is based on a cookie technology or a retargeting pixel and an analysis of the previous usage behavior. This form of advertising is completely pseudonym.No personal data is stored and there are no user profiles with your personal data together. 

How can I prevent the storage of cookies? 

You can adjust in your browser that storage of cookies will be accepted only if you agree. If you want to accept only the Lamyshop cookies, but not the cookies of our service providers and partners, you can "Block third-party cookies" setting in your browser choose. 

Usually you will appear in the menu bar of your web browser via the help function , How to reject new cookies and turn off already received cookies. Detailed information on how to make the settings in the browser you use, please follow this link. 

Alternatively, you can disable the use of cookies by third parties by the deactivation side of the Network Advertising Initiative (Network Advertising Initiative) under www.networkadvertising.org/choices/invoke and implement the further information referred to therein to opt-out.

We recommend that you at shared computers which are set so that the cookies and Flash cookies accept, always completely log out after completion. 

How can I use stop by retargeting pixels on my browser? 

To prevent retargeting pixels on our pages, you can use tools such. as Ghostery, web-washer use bugnosys or AdBlock. 

Using remarketing or "similar audiences" feature of Google Inc.

The provider used on the website the remarketing or "similar audiences" - function of Google Inc. ( "Google"). By using this feature, the advertiser can target the visitors of the website with targeted advertising by showing personalized, content-related advertising ads to visitors to the advertiser's website when they visit other websites on the Google Display Network. Google uses cookies to perform the analysis of the website usage, which forms the basis for the creation of the interest-related advertising advertisements. To do this, Google stores a small file with a number in the browsers of the visitors to the website. This number is used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of visitors to the website. Visit below one other website on the Google Display Network are displayed advertisements that take into account likely previously viewed product and information areas.  You can disable the use of cookies by Google permanently, by following the following link and there provided plug download and install-In: www.google.com/settings/ads/plugin?hl=de

Alternatively, you can disable the use of cookies by third parties by the deactivation page of network advertising initiative (network advertising initiative) under www.networkadvertising.org/choices/. Call and implement the further information referred to therein to opt-out  Additional information on Google remarketing and the privacy policy of Google can be viewed at:www.google.com/privacy/ads/ 

Use of Google Adwords Conversion tracking

We use the online advertising program "Google AdWords" and as part of Google AdWords conversion tracking.The Google conversion tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043; "Google").  If you click on an ad delivered by Google ad, a cookie for conversion tracking on your computer . These cookies expire within 30 days validity, contain personal data and are therefore not used for personal identification. 

If you visit certain pages of our website and the cookie has not yet expired, Google can and we recognize that you have clicked on the ad and proceeded to that page. 

Each Google AdWords customer gets a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.  The information that is gathered by means of the conversion cookie, serve to create conversion statistics for AdWords customers who were interested in Conversion Tracking have decided. Customers can see the total number of users who clicked on their ad and were redirected to a conversion tracking tag. However, they received no information with which users can identify you personally. 

If you do not wish to participate in tracking, you can object to this use by preventing the use of cookies by selecting the appropriate settings on your browser (disable option). You are then not included in the statistics conversion tracking. 
Further information as well as the privacy policy of Google, visit:   www.google.de/policies/privacy/

Use of Google Analytics

This website uses Google Analytics, a web analytics service Google Inc. ( "Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you.The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of IP anonymisation on this website, your IP address will be abbreviated by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and the Internet against the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by setting your browser software accordingly; However, we would point out that in this case you may not be able to fully utilize all the functions of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading the browser plug-in available at the following link and install [tools.google.com/dlpage/gaoptout?hl=de ]. 

Access, rectification, blocking and deletion of data

You always have the right to free information about your stored data and the right to rectification, erasure or blocking. Contact us on request. The contact details can be found in our imprint.