“Products” may be returned only when defective, damaged or if the “Products” supplied are not the same “Products” as what was ordered.
If the “Products” are not the same as what was ordered this must be reported within (24) hours of delivery. Any damage must also be immediately reported, within (24) hours of delivery.
If you are returning “Products” via courier or post office you must package it carefully so that it does not become damaged enroute. Nothing in this clause (13) or the Terms and Conditions in any way limits your rights in terms of section 56 read with section 55 of the CPA in any way.